With increased scrutiny towards the United States Postal Service’s finances and operations, this opinion piece and overview via the Wall Street Journal is timely. Additionally, the USPS Office of Inspector General concluded that lowering service standards failed to achieve projected savings, and the current research indicates that maintaining two different delivery systems and schedules for mail and packages would compound that error. Postmaster General DeJoy’s efforts to correct systemic flaws in mail processing that have resulted in excessive use of overtime could be the right way to drive costs out of the system. We suspect he is aware of the newer research, having declared his commitment to providing 6-day service for mail and packages at the recent Board of Governors meeting, and the editorial board should update its thinking as well.
Note: WSJ online access required to view.